- Support@tribetrip.ai
- App
- TribeTrip (iOS & Android)
- Response
- Usually within 1–2 business days
Contact us
Email Support@tribetrip.ai and include your account email, trip name (if relevant), and a short description of the issue. Screenshots help us resolve things faster.
What we can help with
- Account access, password reset, and profile issues
- Creating, joining, or leaving trips
- Invites, roles, and member permissions
- Itinerary, travel plans, budget, packing, chat, and polls
- TribeTrip Plus billing, renewals, and store purchases
- Bug reports and feature feedback
Plus & subscriptions
TribeTrip Plus is billed through the Apple App Store or Google Play. To manage or cancel a subscription, use your store account settings. For Plus entitlement issues after purchase, email Support@tribetrip.ai with your store receipt or order ID.
Payment Tracker
TribeTrip’s Payment Tracker coordinates who owes what — we do not move or verify money between travelers. For disputes about transfers, contact the other travelers or your payment app (Venmo, Cash App, etc.).
Policies
Review our Privacy Policy and Terms & Conditions for how TribeTrip works and how we handle data.